Service Level Agreements Nhs

These two documents support the consolidation of the agenda of occupational health services. To browse other PSNC briefings on services and commissioning, click here. The provision of occupational health services will help commissioning teams to provide services to multidisciplinary occupational health providers, who offer a number of skills and expertise. Following commissioning, a written document often containing a Service Level Agreement (SLA) is agreed upon between the parties. (However, from 1 April 2014, CGGs using community services will be required to use the NHS Standard Contract – for more information on the NHS Standard Contract, click here). NHS Employers has published two guidelines (updated 2013), Commissioning OH Services and Your Occupational Health Service, to help occupational health leaders, HR directors and boards of directors load OH services and understand what mandated OH services should provide to their organisation. The NHS Commissioning Board (NHS CB) has published a model service level agreement (SLA) as well as instructions for completing SLAs for use by CCGs who procure commissioning support services. Many services of communal pharmacists are entrusted on site according to the needs of the region. Locally mandated pharmacy services may be mandated through a number of different channels and commissioners, including local authorities (LAs), regions of England and clinical commission groups (CGCs).

Your occupational health department wants to make sure that NHS organisations are aware of what they can expect from their OH service. It also contains instructions on how this service can be monitored and what to do with the information to ensure that the service offers the best support to staff. For the purposes of this briefing, a simple SLA is explained, which may be sufficient for certain agreements between Commissioners and different pharmacy operators. Appendix 1 describes the terms in an SLA. If you have any questions about this CNPS briefing or need more information, please contact William Goh, Regulations Officer. The following PSNC briefing contains information about service level agreements. PSNC Briefing 026/15: Contracts and Service Level Agreements NHS CB has asked CCGs and CSUs to agree and sign the SLAs by the end of November. This will allow GCC and SSSCs to complete their staffing structures and put them in place in line with the national HR transition process. NHS Health at Work has introduced an SLA model that can be adapted locally for occupational health units for use with their providers. The model is currently subject to quality assurance for inclusion in the Safe Effective Quality Occupational Health Service (SEQOHS) knowledge management system. . .

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